A solution that provides a capability for collecting, integrating, and investigating individual subscriber transcripts from CRM and online Social Platforms for deeper and holistic insight in what subscriber thinks and what they like or dislike.
Collects stakeholder feedback via APIs, crawlers, etc. in real time.
Analyses using Natural Language Processing algorithms.
Displays actionable insights in real time on live interactive dashboards.
BI and Reporting
Dashboards, Trends, Patterns based insights.Advanced Analytics
Social Intelligence
Audience profiling
Competitor Analysis
Voice of Customer
Influence detection
Audience engagement